Bigeye
The Bigeye application is an Analytics Reliability and Data Quality monitoring solution that monitors the reliability of data pipelines by tracking the freshness and volume of data inserted into tables. Whether your data stack is on-prem, hybrid, or cloud, Bigeye delivers AI-driven anomaly detection and comprehensive lineage to ensure the data powering your business stays reliable by default.Bigeye customers can use this app to receive automated alert notifications from Bigeye via Slack as well as acknowledge or mute those notifications right in this app for Slack. A full description of how to use the Bigeye app for Slack can be found here: https://docs.bigeye.com/docs/slack-interactionsInstructions on how to install and configure the Bigeye app for Slack: https://docs.bigeye.com/docs/slackInstructions on how to interact with the Bigeye app for Slack: https://docs.bigeye.com/docs/slack-interactionsAddtional information about Bigeye can be found belowWebsite: https://www.bigeye.com
Docs: https://docs.bigeye.com/
Privacy: https://www.bigeye.com/privacy
Security: https://docs.bigeye.com/docs/security-and-compliance
Terms: https://www.bigeye.com/terms/terms-of-use
Support: https://www.bigeye.com/contact-us
Docs: https://docs.bigeye.com/
Privacy: https://www.bigeye.com/privacy
Security: https://docs.bigeye.com/docs/security-and-compliance
Terms: https://www.bigeye.com/terms/terms-of-use
Support: https://www.bigeye.com/contact-us
Permissions
Bigeye will be able to view:
Bigeye will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Bigeye
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Bigeye shall retain data as long as the company has a need for its use, or to meet
regulatory or contractual requirements. Once data is no longer needed, it shall be securely disposed of or archived. Data owners, in consultation with legal counsel, may determine retention periods for their data.
Personally identifiable information (PII) shall be deleted or de-identified as soon as it no longer has a business use.
Retention periods shall be documented in the Data Retention Matrix in Appendix B to this policy
Data archiving and removal policy
By default, a customer's data is stored for the duration of his or her contract with Bigeye. The data may be deleted within two months of the contract end, at the latest, with the exception of data that is required to establish proof of a right or a contract, which will be stored for the duration provided by enforceable law. Once deleted, a user's data cannot be restored. Bigeye may provide the option for customers to delete data after their subscription ends. This request must be made by the customer, and Bigeye may require additional ID verification. Bigeye should hard delete all information from currently-running production systems within one month of the deletion request.
Data storage policy
Data at rest - Bigeye uses the third-party AWS-managed RDS that encrypts all of your data and metadata at rest. The cloud infrastructure uses the open standard AES-256 encryption to encrypt user and warehouse credentials.
Data in transit - Bigeye uses encrypted connections (HTTPS and TLS) to protect the contents of data in transit.
To exercise data protection we’re committed to:
• Restrict and monitor access to sensitive data
• Develop transparent data collection procedures
• Train employees in online privacy and security measures
• Build secure networks to protect online data from cyberattacks
• Establish clear procedures for reporting privacy breaches or data misuse
• Include contract clauses or communicate statements on how we handle data
• Establish data protection practices (document shredding, secure locks, data encryption,
fre- quent backups, access authorization etc.)
Data center location(s)
United States
Data hosting details
Cloud hosted
Data hosting company
AWS
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
SOC attestation
Data deletion request procedure
Data deletion requests can be submitted to support@bigeye.com. Additional ID verification may be required for data deletion requests.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2023-02-25
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta, Ping, Microsoft Entra (Azure AD), Cisco Duo, OIDC
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
security@bigeye.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no