Data retention policy
Email for Slack will retain Customer Data in accordance with the following policy:
1. User and team information: Retained for the duration of the account's active status. Upon account deletion, this data will be removed within 30 days.
2. Usage data (e.g., email counts): Retained for 12 months for billing and analytical purposes.
Data archiving and removal policy
Upon receiving a deletion request from a user or team admin, all associated personal data will be removed within 30 days. Users can request immediate deletion of their personal data at any time by contacting support@emailforslack.com.
Data storage policy
Email for Slack will store Customer Data in accordance with the following policy:
1. All data is stored in secure, encrypted databases hosted on Cloudflare.
2. User and team information is stored for the duration of the account's active status.
3. No customer data is stored locally or on physical servers managed by SlackEmails.
4. All data transfers occur over encrypted connections (HTTPS/TLS).
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no