SharkdomApp

Description Permissions Security & Compliance

:star2: AI-Powered Partner Pipeline & Co-Sell Hub
Automate 99% of your partner workflows — keep human touchpoints front and center.:mag_right: Overview
Sharkdom turns your Slack workspace into your Partnership HQ.
Instantly invite new partners, track every NDA, referral, lead, and closed-won deal — all without leaving Slack.
With AI-driven account mapping and deep analytics, surface top co-sell motions, shared prospects, and joint-marketing triggers in seconds.:hammer_and_wrench: Key Features
• Instant Partner Onboarding

- Slash command to invite & onboard partners

- Auto-generate and e-sign NDAs/MOUs

- Sync new partners to a dedicated private channel
• AI-Driven Account Mapping

- Compare Customers, Prospects & Opportunities

- Surface "Shared Customers" and "Shared Prospects" with any partner

- Automatic overlap alerts directly into Slack threads
• Referral & Co-Sell Tracking

- Track referrals by partner, campaign, or custom tag

- Monitor lead status: Prospect → Opportunity → Closed Won/Lost

- Auto-update HubSpot, Salesforce, or your CRM of choice
• Joint Marketing Campaigns

- Build audience segments from shared prospects

- Sync Mailchimp or Marketo segments, trigger drip sequences in Slack

- One-click partner cohort dashboards for performance tracking
• Real-time Alerts & Workflows

- Slack notifications for new overlaps, signed docs, referral submissions

- Custom workflows: Send invites, reminders, surveys with a click

- Integrate Fireflies.ai for meeting capture and automated action items:chart_with_upwards_trend: Why Sharkdom vs. Traditional CRM?
• Built for Partners, Not Just Customers
Traditional CRMs focus on direct sales reps. Sharkdom empowers both you and your partners — right inside Slack — to co-sell, co-market, and co-close.
• AI + Human Collaboration
Automate data-heavy tasks like mapping, alerts, and analytics — spend less time in spreadsheets, more time building relationships.
• End-to-End Visibility
From NDA to revenue share, track every step of the partner journey — searchable, reportable, and free from messy email chains.:gear: Getting Started
1. Install Sharkdom from the Slack App Marketplace.
2. Connect your CRM (HubSpot, Salesforce, etc.) to sync your Customers, Prospects & Opportunities.
3. Use /sharkdom invite @partner to create a private channel and send onboarding docs.
4. Use /sharkdom map to instantly view shared accounts and open opportunities.
5. Use /sharkdom campaign to build joint-marketing segments and push to Mailchimp or Marketo.:globe_with_meridians: Integrations
• CRM: HubSpot, Salesforce, Zoho CRM
• Marketing Automation: Mailchimp, Marketo
• Meeting Capture: Fireflies.ai, Zoom, Google Meet
• Docs & eSign: Google Drive, Zoho Sign
• Analytics: Google Analytics, Google Tag Manager:handshake: Support & Security
• Enterprise-grade data encryption (AES-256)
• SOC 2 Type II & GDPR compliant
• 24×7 human Slack support with a dedicated Slack channel
• Free onboarding and quarterly partner QBR facilitation:rocket: Why Teams Love Sharkdom
“Sharkdom turned our scattered Google Sheet process into a 2-click Slack workflow — partner ops have never been smoother.”:white_check_mark: Ready to Scale Your Partner Program?
• Streamline partner onboarding, NDA signing, and revenue-share workflows.
• Co-author proposals, track joint opportunities, and ping partner POCs — all within Slack.
• Unlock AI-driven insights on overlaps, ideal profiles, and win/loss drivers — right inside your most active channels.
Click “Add to Slack” and get started in minutes.

Permissions

SharkdomApp will be able to view:

SharkdomApp will be able to do:

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General

Privacy & data governance

Data retention policy

**Data Retention Policy** Sharkdom retains user data only for as long as it is necessary to provide the services outlined. Specifically: 1. **Active Accounts:** Data is retained for as long as the user’s account remains active and is required to support their use of the app. 2. **Account Closure:** Upon account closure, Sharkdom retains data for up to 30 days to allow users to recover their account if needed. After this period, all data is permanently deleted from our servers. 3. **Compliance:** In some cases, we may retain data longer to comply with legal obligations or resolve disputes. **Data Deletion Upon Request** Users can request the deletion of their data at any time by contacting our support team at **[support@sharkdom.com](mailto:support@sharkdom.com)**. Upon receipt of a valid deletion request: 1. Data is flagged for deletion immediately. 2. All associated user data is permanently removed from our servers within 3 business days. 3. A confirmation email will be sent to the user once the deletion process is complete. **How Data Is Handled During Retention** All data stored during the retention period is encrypted and secured in compliance with industry standards. We ensure that access to data is restricted and only used for service-related purposes.

Data archiving and removal policy

Our app adheres to a strict policy for data archival and removal to ensure user privacy and regulatory compliance: 1. **Archival**: - Temporary data (e.g., cached messages) is automatically deleted or archived after 24 hours. - Critical operational logs and metadata are encrypted and archived for up to 90 days for debugging and compliance purposes. 2. **Removal**: - Users can request data removal by contacting us at [support@example.com]. Upon request, data is permanently deleted from active systems within **30 days** and purged from archives during the next cleanup cycle. - If the app is removed from a Slack workspace, all associated data is automatically deleted within **30 days**. 3. **Security**: - Archived data is stored securely with AES-256 encryption and restricted access to authorized personnel only. 4. **Compliance**: - We comply with GDPR, CCPA, and other relevant regulations, ensuring user transparency and control over their data.

Data storage policy

**Data Storage Policy**: Our app ensures secure and transparent data storage practices to protect user information and comply with applicable regulations: 1. **Data Collection**: - Only the minimum data necessary to provide core app functionality is collected, such as user IDs, workspace details, and messages (if required). - We avoid storing sensitive personal data unless explicitly needed for the app's features. 2. **Storage Location**: - All data is securely stored in servers located in [Region, e.g., AWS Data Centers in the US/EU], with redundancy for availability. - Data stored on servers is encrypted using industry-standard AES-256 encryption. 3. **Data Security**: - Data in transit is protected with TLS 1.2/1.3 to prevent interception or tampering. - Access to stored data is restricted to authorized personnel and managed through robust access controls. 4. **Retention and Deletion**: - Temporary data (e.g., cached messages) is automatically deleted within 24 hours. - Other stored data is retained as long as necessary for app functionality or user support, and permanently deleted within 30 days after app removal or upon user request. 5. **Compliance**: - Our data storage practices comply with GDPR, CCPA, and other relevant data privacy regulations. - Users have full control over their data and can request deletion at any time by contacting [support@example.com]. 6. **Backup Policy**: - Encrypted backups are maintained for disaster recovery and are retained for up to 30 days. Backups are securely deleted after this period. 7. **Transparency**: - Users are informed about data storage practices through our Privacy Policy

Data center location(s)

India

App/service has sub-processors

App/service uses large language models (LLM)

Certifications & compliance

Data deletion request procedure

**Procedure for Handling Requests for Data Deletion**: We have a structured process to ensure timely and secure handling of data deletion requests, providing users with transparency and control over their data: 1. **Request Submission**: - Users can submit data deletion requests by contacting us at **[support@example.com]** or through our app’s settings interface, if applicable. - We verify the request by confirming the user’s identity and validating their ownership of the associated Slack workspace account. 2. **Confirmation of Request**: - Upon receiving a valid request, we send a confirmation email or message to the user acknowledging receipt of the request and providing an estimated timeline for completion. 3. **Data Deletion Process**: - **Active Systems**: - User data is permanently deleted from our active databases within **30 days** of the request. - This includes all associated user data, OAuth tokens, and workspace metadata. - **Archived/Backup Systems**: - Any data retained in backups is securely purged during the next backup cycle (typically within 30–90 days). 4. **Final Confirmation**: - Once the data deletion process is complete, we notify the user that their data has been securely deleted. 5. **Retention Exceptions**: - If any data is required to meet legal, regulatory, or contractual obligations, it will be retained only for the duration required by the obligation and securely deleted thereafter. 6. **Security Measures**: - During the deletion process, all actions are logged, and access is restricted to authorized personnel only. - Deleted data is rendered irrecoverable using secure deletion methods, ensuring compliance with data privacy regulations. 7. **Compliance**: - Our data deletion procedures adhere to GDPR, CCPA, and other applicable laws, ensuring users have the "right to be forgotten."

HIPAA compliant

While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.

Security