OpenPhone
OpenPhone is the business phone system for teams. It combines powerful calling, messaging, and a lightweight CRM into one seamless experience.With the integration for Slack, OpenPhone can notify the right people or channels whenever any of your OpenPhone numbers receive a call, text message, or voicemail.After setting up the integration, OpenPhone administrators can choose which phone numbers they'd like to receive notifications about in Slack.The following OpenPhone events trigger notifications in Slack:
• When a call is missed
• When a text message (SMS) is received
• When a voicemail is received (with a transcript, if available)You can easily toggle which events you want to receive in your Slack channel.Want to check it out? Try OpenPhone for free for 7 days - https://my.openphone.com/signupAfter the trial, a paid account is required to keep using the app. OpenPhone pricing starts as low as $15/user/mo. Learn more here: https://www.openphone.com/pricing
• When a call is missed
• When a text message (SMS) is received
• When a voicemail is received (with a transcript, if available)You can easily toggle which events you want to receive in your Slack channel.Want to check it out? Try OpenPhone for free for 7 days - https://my.openphone.com/signupAfter the trial, a paid account is required to keep using the app. OpenPhone pricing starts as low as $15/user/mo. Learn more here: https://www.openphone.com/pricing
Permissions
OpenPhone will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
OpenPhone
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We retain personal data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases we retain personal data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
Data archiving and removal policy
We support data privacy principles such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). While we support many common tasks like deleting user and account data, you can contact our Support Team to request your data to be removed from all our systems.
Data storage policy
We utilize the Amazon Web Services platform. Your communications are secured using 256-bit AES encryption and your data is stored in redundant databases across several physical locations for both security and availability purposes.
Data center location(s)
United States
Data hosting company
AWS
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
Contact us at hello@openphone.com to request for your account data to be deleted.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
hello@openphone.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no